Enabling You to Become an Expert Travel Consultant
Are you ready to become a trusted travel advisor?
Foundation in Travel and Tourism with Amadeus Course at BIA&L
It is expected that the global passenger volume via air will reach 9.4 billion, surpassing the pre-COVID levels of 9.2 billion in 2019 (Airports Council International). In other words, billions will require assistance from an expert travel consultant.
The Foundation in Travel and Tourism with Amadeus Course at Bangalore Institute of Aviation & Logistics is an IATA partner program that enables aspiring candidates to develop all the skills that are required to become a successful and efficient travel professional. This course is ideal for Entry-level candidates.
Course Details
If the world of Travel and tourism excites you and eager to understand the Amadeus Global Distribution system, here’s what you should know:
The Topics Covered
- The travel and tourism industry and the working environment for travel professionals.
- Geography and industry codes.
- Travel documents and the airline passenger experience.
- Air transport products and services.
- Rail, hotel, car rental, cruise and tour products.
- Customer service principles.
- Airfares and ticketing.
- The Amadeus system functionality.
What You Learn
Successfully completing the course will help candidates:
- Advise customers on passport and visa requirements, as well as on travel insurance options.
- Promote services and facilities available to airline passengers during their travel.
- Interpret standard industry codes to plan and reserve travel itineraries.
- Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products.
- Provide good customer service and retain customer loyalty.
- Use the Global Distribution System to make and maintain reservations and issue travel documents.
An IATA Certificate is awarded to participants who successfully pass the final exam.
Eligibility
- 10+2 pass in any stream with a minimum of 50% marks.
- Good command of the English language.
- Good communication skills
Who is this Course for?
- This course is ideal for travel agents
- Airline reservation agents can acquire desirable skills through this course
- Tour operators can benefit from this course
- This course is recommended for call centre agents